For two decades, email advice has been about reducing volume. AI flips that. The real problem was never volume, it was signal detection, and modern AI can summarize threads, surface stalled approvals, extract action items, and quietly handle the mundane processing humans were never good at. When the cost of processing communication drops, behaviour changes. […]
What Businesses Can Learn from the Government of Canada’s AI Training Push
The Government of Canada is doing something surprisingly smart with AI, and it is not the training itself. It is the mindset. Through the Canada School of Public Service AI Learning Week, the federal workforce is being encouraged to experiment, share real workflow stories, treat governance as part of adoption rather than a blocker, and […]
Ontario’s AI Audit Is a Wake-Up Call for Businesses, and a Huge Opportunity
The Ontario Auditor General’s AI report is not a warning against adoption. It is confirmation that AI has moved past experimentation and into operational infrastructure. The audit surfaces fragmented governance, inconsistent oversight, no clear inventory of where AI is in use, and procurement processes that have not caught up. These are the same issues showing […]
The AI Interview Era Has Arrived
Coding interviews built around scarcity (no internet, no docs, no AI) no longer reflect how software actually gets built. Google is piloting AI-assisted interviews, Canva encourages AI use during technical screens, and Wealthsimple replaced the resume entirely with a one-week prototype-build challenge that drew 1,152 applicants. The skillset has shifted from syntax recall to systems […]
Joining Hill+Knowlton Strategies
I wanted to formally share some exciting news from my professional life. Effective yesterday, Ascentum Inc has been acquired and will be joining the Hill+Knowlton Strategies family. I’ve been with Ascentum for 3 years and as you probably know Ascentum specializes in helping businesses, government and not-for-profit organizations facilitate and create dialogue with stakeholders via online, […]
How to Travel to the US, with your iPhone…
I travel to the US 2-3 times a year and I want to use my iPhone while traveling. The first task is to understand is your usage. My typical usage is: Voice Calls – I receive 2-3 calls daily with a total daily talk time of 20 mins, generally I know 2 of the 3 […]
New Ascentum.com Site
As most of you know I’ve been working for the last few months at Ascentum and we’ve been working towards a new website. Yesterday we launched new Ascentum.com website, which was a switch from Ascentum.ca and an older CMS system that didn’t feature many social media functions. The new site Ascentum.com is also supported by […]
Yellowpages.ca getting better…
Today we got our annual call from the Yellow Pages Group about advertising in their directories. We’ve moved offices so we’re probably in the Toronto West book. The major difference between the call last year and this year was the online only options. Last year we didn’t really have an option not to purchase online […]
Refresh Analytics Launch
I’m excited to announce that Refresh Partners, has launched its first product. Its Refresh Analytics and it lets Facebook Application developers learn more about their user demographics. We’ve been using it with our client for several months and we decided to launch it as a product. You can see the press release here: Refresh Analytics […]
SlashID Launches
SlashID Corporation, a startup I’ve been working with for the past year has released their new Identity Management system. You can see the SlashID.com press release at: SlashID changes how users access websites with new Identity System Its been a lot work but its great to see them finally getting their product released.
Voq Liquidation Sale
A few years ago the Voq was developed by Sierra Wireless and was rumored to be an alternative to the BlackBerry. I was involved with the Voq project fairly early on through Certicom who provided Sierra Wireless the movianVPN software. It was of the first embedded VPN deals that eventually lead to a change in […]
Trader Corp is Hiring
Trader Corporation is probably most recognized for the Autotrader Magazine and Autotrader.ca. Trader Corporation now runs the AutoTrader business across Canada and is expanding into other areas like Real Estate and General Classifieds. There are a number of positions in the Marketing group, including the Brand Manager position reporting to me: Product Brand Manager – […]
Freshnews.ca v2
We launched the Freshnews.ca v2 interface today ( hard launch if anyone is following… ) , with a goal to be Canada’s Freshest Source for Canadian New. Roy Pereira has been heavily involved with the new design and will part of the management team going forward. The design provides the following: Cleaner look and easier […]
New Job
I’ve accepted a position with Autotrader.ca and my last day with Certicom will be May 13th. Certicom has posted on Workopolis here or here for a replacement. I’m in the process of cleaning up, stealing pens, and generally passing all work to other people.