Written out of the pandemic, when a lot of people got to run the experiment of doing everything digitally and discovered what it cost.
It goes category by category: work, school, shopping, worship, culture. In each one the digital version turned out to be an adequate substitute for the transaction and a poor substitute for the thing around the transaction.
The school chapter is the hardest to argue with.
I spent those years running technology for an organization whose entire value is people in rooms together, so I watched this happen rather than read about it. The conclusion tracks. Remote work solved the tasks and broke the apprenticeship.
Read July 2024.